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Privacy Notice Privacy Notice
Your private information will never be sold, loaned, rented or given to any third party. Your financial information is handled directly by via a secure connection and is never accessible to us. (updated 2/16/12)
All items warranted against manufacturer's defects and are tested before shipment. Please to arrange for a warranty return. If it's our fault, we'll fix it.

For returns within 60 days there is a 10% restocking fee on non-defective, unused items to cover our costs and labor in processing your order. Plans/DVDs are not refundable under any circumstances

If returns are received more than 60 days after your purchase, the restocking fee will be 15%. This is because my payment processor does not refund my initial processing fees after 60 days, so it costs me more to provide a refund.

We keep our prices very, very low. So while we will gladly replace or refund defective items, we cannot offer refunds on used items that are not defective.

Buyer is responsible for all return shipping costs.

If you are having trouble with your project and cannot find the answer in the included plans, please contact us using the "FAQs and Contact Us" button on the left side of this page and we will do our best to assist you


Pinnacle Switch Builders Inc., nor any of it's subsidiary companies or websites will not be responsible for injuries or damages incurred while attempting to build the items in the plans/DVDs, or for damage to or loss of tools or materials due to carelessness or neglect, not following recommended safety precautions, or following or not following the plans.

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